FAQ

What do I bring to my appointment?

• All of your health insurance cards
• Physician referrals
• If applicable, please bring prior X-rays, MRI studies, or previous operative notes.
• Please complete the patient information forms and bring them to your appointment.

Workers Compensation / No-Fault cases: Please bring all appropriate paperwork to prevent delays.

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What are your closest subway stops to the office?

Manhattan Office:
57 Street/6 Ave Station – F Line
57 Street /7 Ave Station – N, R, Q  Lines

Queens Office:
30th Avenue and Grand Avenue – N & W Lines

Use the MTA Trip Planner to help you get to us, click here.

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Which patient information forms need to be completed?

Go to our forms page »

All New Patients:

• New Patient Intake Form
• HIPAA Privacy Notice Form

Workers Compensation:

• Workers Compensation Claim

No-Fault:

• No-Fault

Spine Patients: 

• New Spine Patient
• Follow-Up Spine Patient
  
  

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Who needs to complete the patient information forms?

If this is your first time visiting our office, or have not been seen by one of our physicians for more than 2 years, please complete the necessary patient information forms.

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What payment methods do you accept?

Visa, MasterCard, American Express, Discover, Cash, and Personal Checks

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Will you file a claim with my insurance company, or is that my responsibility?

Yes. If we are under contract with your insurance company, we will collect the co-payment at the time of your visit and submit the claim for you. If we do not currently participate in your health insurance plan, we are likely out-of-network providers.

Please call our billing department at 212-289-0700 to discuss your particular insurance plan’s benefits.

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What do I do if I need to cancel my appointment?

Please contact the office 24 hours in advance to cancel an appointment.

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What languages are spoken in the office besides English?

Spanish, French, Hindi, Urdu, Yiddish, Polish

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What is the age range of the patients you see?

Adolescents to seniors.

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Are you seeing new patients? How soon can I be seen?

Yes, we are accepting new patients. Most true orthopedic emergencies can be seen on the same day.

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How are emergencies handled after office hours and on the weekends?

Our physicians are on call 24 hours a day, 7 days a week, including all holidays. Call our main number in Manhattan (212-289-0700) and in Queens (718) 204-0548, for assistance anytime.

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How are medication renewals handled by the office?

Prescription renewals and appointments are made during office hours only.

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Do you have a wheelchair to help me from my car to the office, or vice versa?

Yes.

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Where can I park my car?

Manhattan: There are several parking garages on 57th Street.
Click here for local Garages – (please note, we are not affiliated with this service).

Queens: There is metered parking and alternate-side-of-the-street parking on the surrounding streets.
Please allow extra time before your appointment to find a parking space.

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What is your policy for releasing my medical records?

We must have a consent form that is signed by either the patient or the patient’s legal guardian to release medical records.

Please click here for more information.

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Which hospitals are you affiliated with?

• Mount Sinai Hospital in Manhattan
• Midtown Surgery Center
• Manhattan Surgery Center
• Surgicare